We're Always Here

The need to access medical reports never rests. Questions or issues regarding transcription or the technology that delivers it can arise at any hour.

So Heartland’s commitment to customer service is unequaled in the medical transcription industry. We have customer service representatives available every minute of the day, 365 days a year. If you call, you can talk with a person – not just an answering service or voicemail system – to immediately discuss your needs. Our highly trained professionals will work to resolve any issue that may arise.

In addition, Heartland’s transcription technology will enable you to check the status of your medical reports in real time. 24 hours a day, every day. Which means you won’t be left guessing about the information you need.