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Customer Survey Results
Since raising the bar on our own expectations of quality for medical transcription, Heartland has seen a significant improvement in each of our key indicators.
In fact, in a recent survey by KLAS® Enterprises, Heartland ranked 3rd overall among 12 other outsourced transcription firms.
In addition, more of our customers are beginning to rate us 5 and above in all categories. How do your ratings of your current transcription partner compare?
If your transcription partner isn’t delivering this kind of service consistently, it’s time to talk to Heartland Information Services.
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KEY: 1=Very Unacceptable; 2=Unsatisfactory; 3=Somewhat Acceptable; 4=Acceptable; 5=Above Average; 6=Very Good; 7=Outstanding |
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